Royal Tours & Travels values your privacy and is committed to protecting any personally identifiable information (such as your name, address, and telephone number) that you share with us. We assure you that we adhere to the highest standards to safeguard your privacy on our websites. Generally, you can visit the Royal Tours & Travels website without providing any personal information. We do track the Internet addresses of the domains from which visitors access our site, and we analyse this data for trends and statistics, but individual users remain anonymous.

Some of our web pages use “cookies“ to enhance your experience by providing customized information when you return to our site. Cookies are identifiers that websites send to your browser to facilitate your next visit. You can set your browser to notify you when a cookie is sent, allowing you to decide whether or not to accept it. The information we collect and analyse helps us improve our services.

Please note: Royal Tours & Travels does not collect or store any financial information, such as credit card details, directly. Financial data such as Credit Card Number, Expiry Date, and CVV are collected and processed directly by secure payment gateways and banks.

Royal Tours & Travels does not sell or trade any of the above-mentioned information of the user or customer. The information we collect from users/customers/travellers is used for the following purposes:

• Customer Name, Address, Phone Number, and Traveller’s Name for reservation and car booking purposes.
• Financial information like Credit Card and Net Banking details are typically collected by the payment gateways and banks, not by Royal Tours & Travels.
• Information such as Mobile Number, Email Address, and Postal Address is used strictly for booking and tracking purposes, as well as for sending SMS and WhatsApp confirmations with vehicle details.

Royal Tours & Travels takes appropriate steps to protect the information you share with us. We have implemented technology, security features, and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access, misuse, or disclosure. For details on the specific entities that may have access to your personal information in a given transaction, please contact us at accounts@royaltour.in or call 080 42549914 / 9632200666.

Royal Tours & Travels will continue to enhance its security procedures as new technology becomes available and ensures that its security procedures comply with current applicable regulations.

If our privacy policy changes in the future, we will post the updated policy here, along with a new effective date. We recommend that you regularly review our privacy policy to stay informed of any changes.

Any disputes arising from this transaction are subject to the jurisdiction of Bangalore.

Booking

When booking a car rental service, we will collect your name, address, contact number, and email address. This information helps us process your booking, contact you in case there are any issues with your request, and send you an electronic confirmation of the booking.

Chauffeur App

The chauffeur app will be used for trip data collection (e.g., number of kilometres and usage time). The app will also allow the camera to capture supporting documents, such as parking slips, toll slips, and interstate permit slips.