Ownership

The term ‘Royal Tours & Travels,’ ‘us,’ or ‘we’ refers to Royal Tours & Travels, with its registered office located at Royal House, No. 35/1, 2nd Cross, PNS Layout, near East Point College, Kalyan Nagar, Bangalore – 560043. The term ‘you’ refers to the user or viewer of our website.

Online Card Payments & Internet Banking 

Payments via Visa, MasterCard, Rupay, American Express and Net Banking are processed securely through an online payment gateway. Rest assured, your card information remains protected, as your bank directly authorizes the transaction without any details passing through us. Within approximately 25-30 seconds (depending on your internet connection), your bank will issue an authorization code and confirm the completion of the transaction through the online payment gateway.

Royal Tours & Travels, as a Thawte Certified Site, employs the latest 256-bit encryption technology and advanced security methods to protect your credit/debit card information. You can confidently make bookings using SSL encryption, the internet standard for secure transactions. In fact, online transactions on our website are even safer than using a credit/debit card at a restaurant, as we do not retain your card information. Rest assured, Royal Tours & Travels upholds the highest security standards available to ensure your shopping experience is private, safe, and secure.

If the payment on your credit/debit card is declined for any reason, alternate payment instructions must be provided to Royal Tours & Travels at least 48 hours prior to the departure time; otherwise, the order may be cancelled.

Transaction Confirmation

Please refrain from taking any action based on the information on the website until you have received a confirmation of your transaction. If you are expecting a confirmation email and do not receive it within the stipulated time, first check your ‘spam’ or ‘junk’ folder to ensure it hasn’t been misdirected. If you still cannot find it, please contact the accounts team at our office at accounts@royaltour.in or 080 42549914 / 9632200666 / 42549909 / 9845100288. Our office hours are from 09:00 AM to 06:00 PM, Monday to Saturday (excluding Sundays and government holidays).